Privacy Policy

Last Updated: May 2026

This Privacy Policy describes how Arc Leads ("we," "us," or "our") collects, uses, and shares information when you use our websites and services.

Information We Collect

When you fill out a form on one of our websites, we collect the following personal information: first name, last name, email address, phone number, street address, and zip code. We also collect project-related information such as the type of home improvement project you are interested in.

We automatically collect certain technical information including your IP address, browser type, operating system, device information, and the date and time of your visit.

How We Use Your Information

We use the information we collect to connect you with home improvement service providers in your area. Specifically, we may share your information with up to four (4) home improvement companies, their contractors, and partner companies so they can contact you about your project.

We may also use your information to improve our services, analyze website usage, and comply with legal obligations.

How We Share Your Information

We share your personal information with licensed home improvement contractors and service providers who may contact you by phone, email, or text message about your home improvement project. We may also share your information with our business partners, service providers, and affiliates who assist us in operating our websites and delivering our services.

We do not sell your personal information to third parties for purposes unrelated to connecting you with home improvement service providers.

Consent to Contact

By submitting a form on our website, you provide your express written consent to be contacted by up to four home improvement service companies at the phone number you provided, including through automated calls, prerecorded messages, and text messages. Your consent is not a condition of purchase. Message and data rates may apply.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to analyze trends, administer our websites, and gather demographic information. We may also use third-party analytics and advertising services that use cookies to help us understand website traffic and user behavior.

Third-Party Services

Our websites may use third-party services including TrustedForm (for consent documentation), Jornaya (for lead verification), and analytics providers. These services may collect information about your visit in accordance with their own privacy policies.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict processing of your data. To exercise any of these rights, please contact us using the information below.

California Residents (CCPA)

If you are a California resident, you have the right to request disclosure of the personal information we have collected about you, request deletion of your personal information, and opt out of the sale of your personal information. To exercise these rights, please contact us at [email protected] or visit our Do Not Sell My Information page.

Children's Privacy

Our websites are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
[email protected]